{"id":52,"date":"2022-12-01T12:05:13","date_gmt":"2022-12-01T12:05:13","guid":{"rendered":"http:\/\/dummy.xtemos.com\/woodmart2\/mega-electronics-elementor\/?page_id=52"},"modified":"2026-09-28T13:42:34","modified_gmt":"2026-09-28T13:42:34","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/dekhai.com\/services\/refund-policy\/","title":{"rendered":"Cancellation & Refund Policy"},"content":{"rendered":"\t\t
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Refund Policy<\/h1>

At Dekhai<\/strong>, we are committed to customer satisfaction and transparency. Because our services are digital, automated, and begin processing shortly after payment, refunds work differently than for physical products. This policy explains when refunds may be granted, when they may not, and how you can request assistance.<\/p>

1. General Terms<\/h2>

  • Our services include delivery of followers, likes, views, shares, and other social media growth tools.<\/p><\/li>

  • All purchases are considered final<\/strong> once the order has been started or completed.<\/p><\/li>

  • By placing an order, you acknowledge and agree to the terms outlined here.<\/p><\/li><\/ul>

    2. When Refunds Are Available<\/h2>

    We provide refunds in the following situations:<\/p>

    1. Order Not Started<\/strong> \u2013 If your order has not begun processing within 48 hours<\/strong> of successful payment.<\/p><\/li>

    2. Duplicate Payments<\/strong> \u2013 If you accidentally paid twice for the same service, the extra payment will be refunded.<\/p><\/li>

    3. Service Not Delivered as Described<\/strong> \u2013 If the delivered service is significantly different<\/strong> from what was advertised or purchased.<\/p><\/li>

    4. Technical Errors<\/strong> \u2013 If there is a verified technical issue on our side that prevents delivery of your order.<\/p><\/li><\/ol>

      3. When Refunds Are Not Available<\/h2>

      Refunds will not be provided in the following cases:<\/p>

      • If the service has already started or been fully delivered.<\/p><\/li>

      • If you provided incorrect usernames, links, or account details<\/strong>.<\/p><\/li>

      • If your social media account is suspended, banned, or restricted due to violations of the platform\u2019s policies (outside our control).<\/p><\/li>

      • If your expectations are beyond what was clearly stated<\/strong> in our service descriptions.<\/p><\/li>

      • If a third-party platform (e.g., Instagram, TikTok, YouTube) makes changes that impact delivery, engagement, or retention.<\/p><\/li>

      • If you fail to request a refund within 7 days<\/strong> of purchase.<\/p><\/li><\/ul>

        4. Order Adjustments & Partial Refunds<\/h2>

        We aim to be fair with every customer. If part of your order was not delivered:<\/p>

        • We will redeliver the missing portion<\/strong> of the service, OR<\/p><\/li>

        • Offer a partial refund<\/strong> (depending on the situation and service type).<\/p><\/li><\/ul>

          5. Cancellation Policy<\/h2>

          • Orders that have not yet started can be canceled upon request, with a full refund.<\/p><\/li>

          • Once delivery begins, the order cannot be canceled.<\/p><\/li><\/ul>

            6. How to Request a Refund<\/h2>

            If you believe you are eligible for a refund:<\/p>

            1. Contact our support team via Email \/ WhatsApp \/ Website Contact Form<\/strong>.<\/p><\/li>

            2. Provide your Order ID, payment transaction details, and reason for the request<\/strong>.<\/p><\/li>

            3. Our team will review your case within 2\u20133 business days<\/strong>.<\/p><\/li>

            4. If approved, refunds are processed within 5\u201310 business days<\/strong> back to your original payment method.<\/p><\/li><\/ol>

              7. Responsibility of the Customer<\/h2>

              To avoid issues, please ensure:<\/p>

              • You provide the correct account details and links before placing an order.<\/p><\/li>

              • You read the service description carefully and understand what you are purchasing.<\/p><\/li>

              • You do not engage in prohibited activity that may cause your account to be restricted or banned.<\/p><\/li><\/ul>

                8. Fair Usage Policy<\/h2>

                Our refund system is designed to protect honest customers. Any attempts at fraud, abuse, or repeated refund claims without valid reasons will result in permanent suspension of your access to our services.<\/p>

                9. Dispute Resolution<\/h2>

                • If you are unhappy with our service, please contact us first.<\/p><\/li>

                • Filing disputes or chargebacks with your bank\/payment provider without contacting us<\/strong> may delay or prevent resolution.<\/p><\/li>

                • We always aim for fair solutions and customer satisfaction.<\/p><\/li><\/ul>

                  10. Final Note<\/h2>

                  Our mission at Dekhai<\/strong> is to build long-term relationships with our clients worldwide. While refunds are limited due to the nature of digital services, we promise to handle every case with fairness and professionalism. If you have any concerns, our support team is always ready to assist you.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

                  This Cancellation & Refund Policy explains when and how you can cancel an order at Dekhai Services and how refunds<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-52","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/dekhai.com\/services\/wp-json\/wp\/v2\/pages\/52","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dekhai.com\/services\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dekhai.com\/services\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dekhai.com\/services\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dekhai.com\/services\/wp-json\/wp\/v2\/comments?post=52"}],"version-history":[{"count":4,"href":"https:\/\/dekhai.com\/services\/wp-json\/wp\/v2\/pages\/52\/revisions"}],"predecessor-version":[{"id":90263,"href":"https:\/\/dekhai.com\/services\/wp-json\/wp\/v2\/pages\/52\/revisions\/90263"}],"wp:attachment":[{"href":"https:\/\/dekhai.com\/services\/wp-json\/wp\/v2\/media?parent=52"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}