Terms and Conditions

Effective Date: 01 July 2025
Website: https://dekhai.com

Welcome to Dekhai. By accessing or using our services through dekhai.com, you agree to the following Terms and Conditions. Please read them carefully.

1. General

  • Dekhai provides digital social media services including but not limited to followers, likes, views, shares, and engagement tools.

  • By purchasing from our website, you confirm that you are at least 18 years old or have parental/guardian consent.

  • These Terms apply to all users worldwide, regardless of country of residence.

2. Services

  • Our services are intended for marketing and promotional purposes only.

  • We do not guarantee specific outcomes such as sales, brand partnerships, or long-term engagement.

  • Any timelines or delivery speeds mentioned are estimates and may vary depending on system load or third-party platform changes.

3. Payments

  • All payments must be completed before services are delivered.

  • International payments are processed through trusted third-party payment gateways.

  • Prices are listed in USD (or local currency where applicable) and may include transaction fees.

  • Dekhai is not responsible for any bank or currency conversion charges.

4. Refund Policy

  • Once an order has been processed and started, it is non-refundable.

  • Refunds are only issued if the service has not been delivered within the agreed timeframe or in cases of duplicate payment.

  • Claims must be submitted within 7 days of purchase.

5. User Responsibilities

  • You agree not to use our services for illegal activities, hate speech, fraud, or any violation of social media platforms’ rules.

  • You are solely responsible for your account(s). Dekhai will not be held liable if your account is suspended, banned, or removed by a third-party platform.

  • You must provide accurate account details for delivery. Dekhai will not be responsible for losses due to incorrect information.

6. Service Limitations

  • Dekhai has no control over changes made by third-party platforms (e.g., Instagram, TikTok, YouTube, etc.).

  • We reserve the right to refuse or cancel orders that violate our policies.

  • Temporary service downtime may occur due to technical or system updates.

7. Intellectual Property

  • All content, text, graphics, and designs on dekhai.com are the property of Dekhai.

  • You may not copy, resell, or distribute our services without written permission.

8. Liability Disclaimer

  • Dekhai is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our services.

  • By purchasing, you accept that results vary and that we provide no guarantee of specific outcomes beyond delivery of the service purchased.

9. Privacy Policy

  • We respect your privacy. Personal information is used only for order processing and is never sold or shared with third parties.

  • Payment details are handled securely by trusted payment processors.

10. Governing Law

  • These Terms are governed by the laws of Bangladesh, where Dekhai is legally registered.

  • International users agree that any disputes will be resolved under Bangladeshi jurisdiction.

11. Changes to Terms

  • Dekhai reserves the right to update these Terms at any time.

  • Changes will be posted on this page, and continued use of our services implies acceptance.

12. Contact Us

If you have any questions, please contact us:
📧 Email: service@dekhai.com
📞 Phone/WhatsApp: [+8801710432077]
🌐 Website: https://dekhai.com